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Bullying can take many forms, some of which are obvious and others of which, though more indirect, can be equally destructive to working relationships. Participants will learn about how to recognize bullying behavior; how to distinguish bullying from incivility; what climates encourage bullying; the impact of workplace bullying; options for how bystanders can effectively respond; and constructive approaches to dealing with workplace bullies. This workshop includes components from Employee Assistance regarding self-care to manage stress associated with workplace bullying and Human Resources regarding the role of HR in cases of workplace bullying and the university complaint process.
Learn practical steps for promoting respectful conduct at work, including current research on workplace incivility and guidelines for considerate conduct. Participants will also learn how to increase understanding of preferences around respectful communication, and effective ways to respond to rudeness.
To be successful in the rapidly changing workplace, staff must be able to collaborate with a variety of people within and outside the organization who have the skills, resources, and influence to tackle increasing complex challenges. Collaboration is a skill and a set of practices that are rarely taught in the workplace. In this course, staff will learn when and why to collaborate; ways to work together; and how to create success factors that improve communication and strengthen collaboration within and across teams and departments.
ANALYZING AND RESOLVING CONFLICT
This 6.5 hour in-person workshop is part of the BPM Grow Your Team series and is an elective option for the UC Systemwide People Management Certificate. In this highly interactive workshop, each participant’s experience is drawn upon for the learning. Ideally, to contribute to and enhance understanding, participants will come with current and/or previous people management experience. The content covers how to effectively manage conflict between individuals or work teams in the workplace.