August 23, 2016

Berkeley made history by becoming the first university in the UC system to adopt a policy to prevent workplace bullying. This policy was drafted by a working group of Central Human Resources’ Policy and Practice Unit and approved by the Office of the Chancellor’s Compliance and Enterprise Risk Committee May 18th.

January 4, 2016

The New Year is a time for resolutions. We have a chance to reflect on what we want to change in the coming months. Many people make commitments to more positive ways of interacting with others in the workplace.

September 21, 2015

Last week, the Staff Ombuds Office released its new data for fiscal year 2014 – 2015. Otherwise known as a “supergraph,” this new graphic chart illustrates usage of the office by Berkeley staff and the top issues of concern. The information is based on aggregate, non-identifiable data from employees who used ombuds services during this time period.

April 13, 2015

April is Sexual Assault Awareness Month. There are numerous resources for employees who are impacted by sexual violence and the Staff Ombuds Office can assist.

October 17, 2014

October is bullying awareness prevention month and California made progress by enacting new legislation to educate employees about abusive conduct in the workplace. Last month, Governor Jerry Brown signed AB 2053 into law, requiring employers to provide classroom or other interactive training to all supervisors and managers to prevent abusive conduct.

October 2, 2014

This week the Staff Ombuds Office released its 2012-2014 Biennial Report. Based on aggregate, non-identifiable data from 535 employees who used ombuds services, the report provides information about the primary workplace concerns of employees as well as new systemic recommendations for the campus to consider.

June 11, 2014

The Staff Ombuds Office is happy to announce a new Spanish language version of its informational flyer. This translation would not have been possible without Alianza volunteer and staff member Anayancy Paz and the assistance of several International Ombudsman Association members and ombuds working in Spanish speaking countries.

May 28, 2014

Have you heard? Staff members can now enroll in selected UC Berkeley Extension courses free of charge. UC-Extension course catalogues are released in April, August, and December for the summer, fall, and spring semesters. Sign up early as some classes fill quickly.

March 14, 2014

As any ombudsperson can attest, all conflicts involve cultural components. An individual’s culture affects their approach to conflict. Exploring your own cultural lens is the first step to understanding the impact on conflict. As a fish may not be able to identify the quality of the water that surrounds it, many individuals do not regularly question their assumptions or recognize aspects of their own culture.

January 31, 2014

The new year is a time for reflection. Conflict can provide an opportunity for gaining perspective and developing new ways to approach issues.

October 21, 2013

The Staff Ombuds Office is pleased to release its 2012-2013 Data Report. This Report provides information about issues of concern and demographics of individuals who used our office during the past 2012-2013 fiscal year. During this year, 258 employees used the Staff Ombuds Office. Of those individuals, 178 (69%) raised respect and civility in the workplace as an issue of concern.

October 7, 2013

The Staff Ombuds Office is thrilled to welcome our new Associate Ombudsperson Lauren Bloom to UC Berkeley. Lauren comes to our campus with more than 15 years of experience in conflict management and the ombuds profession.

August 2, 2013

The Staff Ombuds Office is happy to announce a new Chinese language version of its familiar informational flyer. This translation would not have been possible without APASA (Asian Pacific American Systemwide Alliance) and the work and dedication of APASA volunteer Matthew Sun. The Staff Ombuds Office also provides free translation services for employees who use its services.

May 24, 2013

UC Berkeley is comprised of diverse individuals with unique cultural backgrounds and experiences.  Tapping into this rich diversity promotes innovation and the creativity needed to solve complex problems.  But working effectively with diverse teammates can be challenging.   Here's an article that distills lessons for the successful prevention and resolution of conflict on diverse teams:  http://www.mediate.com/articles/ford5.cfm.

March 16, 2013

Showing appreciation can help to motivate individuals, teams, and departments to perform at their best and to bridge the gap between an organization's espoused values and its lived values. Appreciative Inquiry is one method for identifying and reinforcing positive and constructive actions in the workplace. Here are two presentations outlining the principles and practices of Appreciative Inquiry.

February 1, 2013

The book Crucial Conversations Tools for Talking When the Stakes Are High (2nd edition), by Kerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler has sold over 2 million copies and topped the charts of the Washington Post and New York Times Bestseller lists. Crucial conversations are inevitable in the workplace, however when presented with crucial conversations most people either avoid them at all costs or face them and handle them poorly.

December 21, 2012

The Staff Ombuds Office is pleased to present its 2010-2012 Biennial Report. This Report provides information about the non-confidential office activities conducted during the two-year report period. It also includes systemic observations and recommendations regarding workplace bullying, integrated conflict management systems, and challenges surrounding organizational change.

October 30, 2012

October is National Bullying Prevention Month. The Workplace Bullying Institute estimates that 35% of the U.S. workforce (an est. 53.5 million Americans) report being bullied at work; an additional 15% witness it. Half of all Americans have directly experienced it. Simultaneously, 50% report neither experiencing nor witnessing bullying. Hence, a "silent epidemic."