Meet the Staff

Assistant Ombuds Shatika Ricketts is available for administrative questions about the ombuds office and for cases that may not require a detailed ombuds appointment. 

Meet the Staff

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Ralph Johnson, Ombudsperson

A headshot of Ralph Johnson

Ralph Johnson (ralph-ombuds@mwi.org and 216-780-9056) is an experienced Ombuds and trainer with MWI. He served as the America Ombuds for 10 years at McKinsey & Company, a global management...

Tera Bisbee, Ombudsperson

Headshot of Tera Bisbee

Tera Bisbee (tera-ombuds@mwi.orge and 805-668-3771) is an experienced Ombuds, mediator, facilitator, and trainer. She was the organizational Ombuds for seven years at Cal State University San Bernardino, where she...

Jen Sims, Ombudsperson

Headshot of Jen Sims

Jen Sims (jen-ombuds@mwi.org and 432-294-5673) is an outsourced ombuds with MWI. She has experience working as an organizational ombuds for industries, including for-profit universities, governmental, and small businesses....