Meet the Staff

Assistant Ombuds Shatika Ricketts is available for administrative questions about the ombuds office and for cases that may not require a detailed ombuds appointment. 

Meet the Staff

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Shatika Ricketts, Assistant Ombudsperson

Shatika Ricketts, Assistant Ombudsperson (she, her)

Shatika Ricketts is the Assistant Ombudsperson of the Staff Ombuds Office at the University California, Berkeley. Shatika holds Master of Science in Conflict Management & Peacebuilding from Kennesaw State University and Bachelor of Science in Psychology from Fisk University. While at Berkeley, Shatika has completed the International Ombuds Association Foundations Training, has met the Ombuds Institute requirements for ombuds, and gained a certificate in the Cinergy Conflict...

Ralph Johnson, Ombudsperson

A headshot of Ralph Johnson

Ralph Johnson (ralph-ombuds@mwi.org and 216-780-9056) is an experienced Ombuds and trainer with MWI. He served as the America Ombuds for 10 years at McKinsey & Company, a global management...

Tera Bisbee, Ombudsperson

Headshot of Tera Bisbee

Tera Bisbee (tera-ombuds@mwi.orge and 805-668-3771) is an experienced Ombuds, mediator, facilitator, and trainer. She was the organizational Ombuds for seven years at Cal State University San Bernardino, where she...

Jen Sims, Ombudsperson

Headshot of Jen Sims

Jen Sims (jen-ombuds@mwi.org and 432-294-5673) is an outsourced ombuds with MWI. She has experience working as an organizational ombuds for industries, including for-profit universities, governmental, and small businesses....