Discover Solutions to Overcome Workplace Problems

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The Staff Ombuds Office is now accepting new ombuds appointments!

To schedule an appointment or for further administrative questions please contact (510)-642-7823 or you can visit mwi.org/ucb-ombuds to schedule an appointment.

The Staff Ombuds Office provides a confidential place for all UC Berkeley staff to discuss and clarify concerns, identify options, and discover problem-solving strategies to constructively navigate and overcome workplace disputes and problems. 

*Staff Ombuds services are available to all staff, non-senate academics, and faculty who have staff management functions or who have concerns about staff. 

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Who We Are

Learn about the office and meet our staff.

What We Do

Learn about the ways we can help you resolve conflict.

Compass

What Guides Us

Learn about our guiding principles, set forth by the International Ombuds Association.

Spotlight: Words from our Visitors

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I have never felt more culturally affirmed than when talking to the staff ombuds office.
I am telling everyone I know to use the ombudsman services, especially around racism and bias in the office. There is so much.
The] Ombuds office became an invaluable workplace resource for me. I am learning so much each time we communicate.
I always feel so much more empowered and confident after speaking with your team - thank you.
The Ombudsperson] helped me sort through options I wouldn’t have thought of or considered and was so supportive and empathetic
The Ombudsperson] made me comfortable as a person of color. I could let my ethnic-ness be there with no judgment [or] code-switc
Contact Us- 510-642-7823. Language translation services including ASL are available.

Join our Mailing List!

Submit your email address and receive direct information about Staff Ombuds Office events, conflict resolution tips, and upcoming trainings.

Latest Ombuds Report

Picture-Staff Ombuds Office Biennial Report

To request a copy of this report in an alternative accessible format, please contact the Staff Ombuds Office at (510) 642-7823; 711 CA Relay.

Ombuds Day Article

Ombuds Day picture

On-Demand Training to Reduce Workplace Conflict

LinkedIn Learning Courses:

Greater Good Science Center Courses:

Ombuds Tip

How Can You Raise Workplace Concerns Effectively While Fostering Collaboration and Trust?

Raising concerns at work productively requires a professional and solution-focused approach. Begin by gathering clear examples to support your concern and focus on the problem rather than the person. Choose an appropriate time and setting to discuss the issue, ensuring privacy and mutual respect. Stay calm and use "I" statements to express your observations and feelings without assigning blame,  such as "I’m concerned about...". Propose potential solutions to demonstrate your commitment to improvement. Be ready to actively listen to feedback and remain open to collaboration. If needed, follow up in writing to ensure clarity and accountability. Maintaining professionalism  throughout the process fosters trust and encourages positive change.