The Staff Ombuds Office is an independent department that provides strictly confidential, impartial and informal conflict resolution and problem-solving services for all Staff, Non-Senate Academics, and Faculty who perform management functions.

The Staff Ombuds Office is a safe place to voice and clarify concerns, understand conflict situations, and find effective ways to respond.

Services provided by the Staff Ombuds Office include:

  • Conflict analysis
  • Strategies to resolve and prevent disputes
  • Identification of options and information
  • Communication and conflict coaching
  • Mediation
  • Group facilitation
  • Tailored trainings in conflict resolution
  • Resource referrals
  • Publishing annual reports
  • Providing regular feedback to campus leaders regarding systemic issues

The Staff Ombuds Office abides by the International Ombudsman Association's Standard of Practice and Code of Ethnics. See our Services page for more information or download a flyer here.  

Our Promise to You

CONFIDENTIALITY. Information shared and conversations conducted with the Staff Ombuds Office are strictly confidential.

Who Are Ombuds?

Biennial Report

Read the 2016-2018 Bienniel Report for information on workplace concerns and systemic issues

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To schedule an appointment, please contact us at (510) 642-7823. Language translation services including ASL are available free of charge.