Shatika Ricketts is the Assistant Ompbudsperson of the Staff Ombuds Office at the University California, Berkeley. Shatika holds Master of Science in Conflict Management & Peacebuilding from Kennesaw State University and Bachelor of Science in Psychology from Fisk University. Prior to coming to Berkeley, Shatika worked for seven years as a Dispute Analyst in the banking industry where she provided informal dispute resolution support, confidential case management, and gained...