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May 28, 2020

While working remotely, Berkeley employees face a number of challenges.  The Staff Ombuds Office continues to serve staff to find problem-solving strategies during these unprecedented times.  In the month of March, the Staff Ombuds Office had 55 confidential appointments and continues to provide ombuds services by phone to support staff.

Following are some helpful links to Berkeley websites that provide information to address work-related challenges:

Staff Basic Needs

January 2, 2020

Cal Coaching Network (CCN) is a new campus staff organization.  Last month, it held its kickoff event “Building UC Berkeley’s Coaching Culture.” Over 75 staff members came together to brainstorm ideas for future meetings, discuss the importance of building a coaching culture, and meet others interested in coaching.  

The Mission of CCN is:

  1. To bring together managers and staff who have an interest in developing their coaching skills to support one another. 

October 18, 2019

August 15, 2019

Following a nationwide search, the Staff Ombuds Office is delighted to announce the selection of Rachel Nicholson as Assistant Ombudsperson for the Staff Ombuds Office.  

October 23, 2018

Last week the Staff Ombuds Office released its 2016-2018 Biennial Report.  Based on aggregate, non-identifiable data from 452 employees who used Ombuds services, the report provides information and analysis about the primary workplace concerns of employees as well as new systemic recommendations for the campus to consider.

October 12, 2018

October 11, 2018 marked the first ever national Ombuds Day, an honor bestowed by  the American Bar Association Dispute Resolution Section.  In recognition of this event, the Berkeley News posed questions to Staff Ombudsperson Sara Thacker and Ombudsperson for Students and Postdoctoral Appointees Marcia Riley regarding insight into their work as ombuds.  Read the

September 6, 2018

To start off our Fall class offerings, our Ombudsperson Julia Horvath will be

teaching her popular course Workplace Civility: Respect in Action.  

Don't miss it!  

Click the link below to get directly to the class in the UC Learning Center - 

choose "UCB" and log in with CalNet if you are not already logged in. 

Or, go to UC Learning and enter class code BEOMB002-18/09/25 in the search bar.

See you there! 

May 30, 2018

We will be tabling at Summerfest - June 13th, 11-2 on the West Cresent Lawn.

Stop by and find out more about the services of the Staff Ombuds Office! 

July 19, 2017

June 5, 2017

Last week, the Staff Ombuds Office released its 2014-2016 Biennial Report that provides the campus community with information regarding its caseload and systemic issues identified during this two year period. 

January 4, 2016

The New Year is a time for resolutions. We have a chance to reflect on what we want to change in the coming months. Many people make commitments to more positive ways of interacting with others in the workplace.

September 21, 2015

Last week, the Staff Ombuds Office released its new data for fiscal year 2014 – 2015. Otherwise known as a “supergraph,” this new graphic chart illustrates usage of the office by Berkeley staff and the top issues of concern. The information is based on aggregate, non-identifiable data from employees who used ombuds services during this time period.

April 13, 2015

April is Sexual Assault Awareness Month. There are numerous resources for employees who are impacted by sexual violence and the Staff Ombuds Office can assist.

October 2, 2014

This week the Staff Ombuds Office released its 2012-2014 Biennial Report. Based on aggregate, non-identifiable data from 535 employees who used ombuds services, the report provides information about the primary workplace concerns of employees as well as new systemic recommendations for the campus to consider.

June 11, 2014

The Staff Ombuds Office is happy to announce a new Spanish language version of its informational flyer. This translation would not have been possible without Alianza volunteer and staff member Anayancy Paz and the assistance of several International Ombudsman Association members and ombuds working in Spanish speaking countries.

October 21, 2013

The Staff Ombuds Office is pleased to release its 2012-2013 Data Report. This Report provides information about issues of concern and demographics of individuals who used our office during the past 2012-2013 fiscal year. During this year, 258 employees used the Staff Ombuds Office. Of those individuals, 178 (69%) raised respect and civility in the workplace as an issue of concern.

October 7, 2013

The Staff Ombuds Office is thrilled to welcome our new Associate Ombudsperson Lauren Bloom to UC Berkeley. Lauren comes to our campus with more than 15 years of experience in conflict management and the ombuds profession.

August 2, 2013

The Staff Ombuds Office is happy to announce a new Chinese language version of its familiar informational flyer. This translation would not have been possible without APASA (Asian Pacific American Systemwide Alliance) and the work and dedication of APASA volunteer Matthew Sun. The Staff Ombuds Office also provides free translation services for employees who use its services.

May 24, 2013

UC Berkeley is comprised of diverse individuals with unique cultural backgrounds and experiences.  Tapping into this rich diversity promotes innovation and the creativity needed to solve complex problems.  But working effectively with diverse teammates can be challenging.   Here's an article that distills lessons for the successful prevention and resolution of conflict on diverse teams:  http://www.mediate.com/articles/ford5.cfm

March 16, 2013

Showing appreciation can help to motivate individuals, teams, and departments to perform at their best and to bridge the gap between an organization's espoused values and its lived values. Appreciative Inquiry is one method for identifying and reinforcing positive and constructive actions in the workplace. Here are two presentations outlining the principles and practices of Appreciative Inquiry.